Privacy Policy

1) PERSONAL DATA AND CONTACT DETAILS OF THE DATA CONTROLLER
1.1 Thank you for your interest in our website and for your visit.
In this section, we inform you about how we process your personal data when you use our website. Any data that can identify you directly or indirectly is considered personal data.

1.2 In accordance with the General Data Protection Regulation (GDPR), L'unica Québec is responsible for processing data on this site.
The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data.

1.3 For security reasons and to protect the transmission of personal data or sensitive content (such as when placing an order or making a request to the controller), this website uses the SSL or TLS encryption protocol.
An encrypted connection can be recognized by the word "https://" in your browser's address bar, accompanied by a padlock.

2) Transmission of data when visiting our website
If you use our site for informational purposes only—that is, without registering or otherwise providing us with information—we only collect data that your browser automatically sends to our server. These are called server log files .

When you visit our website, the following data is collected, as it is technically necessary to display the website correctly:

  • The page viewed

  • The date and time of access

  • The volume of data transferred (in bytes)

  • The site or source from which you accessed our page

  • The operating system and browser used

  • The IP address (possibly in anonymized form)

The processing of this data is based on Article 6, paragraph 1, letter f of the GDPR, based on our legitimate interest in optimizing the performance and stability of our website.

None of this information will be passed on to third parties or used in any other way, unless there is concrete evidence of illegal use. In such cases, we reserve the right to analyze the server log files retrospectively.

3) COOKIES
We use cookies on various pages of our site to make your visit more enjoyable and to enable the use of certain features.

Cookies are small text files that are stored on your device.
The session cookies we use are automatically deleted at the end of your browsing session (when you close your browser).
Other cookies may remain on your device and allow us or our partners (third-party cookies) to recognize your browser on your next visit.

When cookies are used, certain user data is collected (such as browser information, location, or IP address). Persistent cookies are automatically deleted after a set period, which may vary depending on the cookie.

In some cases, cookies can simplify the ordering process, for example by remembering the contents of your shopping cart for a later visit.

If the cookies we use also process personal data, this processing is based:

  • either on Article 6, paragraph 1, letter b of the GDPR (performance of a contract),

  • or on Article 6, paragraph 1, letter f of the GDPR (legitimate interest in providing a smooth, efficient and functional user experience).

We may also work with advertising partners to make our website more attractive. In this case, partner cookies may be stored on your hard drive (third-party cookies). You will be informed about the use of these cookies in the following sections, with details on the data collected.


4) Stay in touch
We collect personal data when you contact us via a contact form or email. The data collected varies depending on the form, and mandatory fields are clearly marked. This information is used solely to respond to your request, establish contact, and for necessary administrative purposes.

In accordance with Article 6(1)(f) of the GDPR, the processing is based on our legitimate interest in responding effectively to your request. If your contact is aimed at concluding a contract, the legal basis is also Article 6(1)(b) of the GDPR.

Once your request has been processed and it is clear that the matter has been resolved, your data will be deleted, unless there is a legal obligation to retain it.

5) Collection of data when opening a customer account or concluding a contract
Personal data is also collected and processed in accordance with Article 6, paragraph 1, letter b of the GDPR when you provide it to us to conclude a contract or create a customer account.

The registration forms clearly indicate the required data. You can request the deletion of your customer account at any time by sending us a message to the controller's address mentioned above.

We use the data provided solely for the performance of the contract. Once the contract is terminated or the account is deleted, your data will be blocked to comply with tax and commercial retention periods and then deleted after these periods have expired—unless you have given explicit consent for further use, or another legal basis allows such use, of which we will inform you if necessary.

6) Use of your data for direct marketing purposes

6.1 Subscription to our newsletter by email
If you subscribe to our newsletter, we will regularly send you news and offers. Only your email address is required for delivery. The other information is optional and used to personalize our communications.

We use the double opt-in method: this means that you must explicitly confirm your registration. After registering, you will receive a confirmation email with a link to click to validate your subscription.

By confirming your registration, you consent to the processing of your data in accordance with Article 6(1)(a) of the GDPR. We also store your IP address, provided by your internet provider, as well as the date and time of registration, to prevent misuse.

The data collected is used solely for sending our newsletter. You can unsubscribe at any time by clicking on the link provided for this purpose in each email, or by contacting the person in charge mentioned at the beginning of this document. Your email address will then be removed from our mailing list, unless you have given consent for future use or if a legal basis allows us to use it, of which we will inform you.

6.2 Sending newsletters to existing customers
If you provided us with your email address when purchasing a product or service, we reserve the right to send you offers regarding similar products or services by email. No separate authorization is required for this purpose.

The processing is based on our legitimate interest (Article 6(1)(f) GDPR) in providing you with personalized offers. If you have objected to the use of your email address for advertising purposes, no mailing will be made.

You can object to this use of your email address at any time by sending a message to the person responsible mentioned at the beginning. This objection is free of charge, and upon receipt, we will immediately stop all sending for advertising purposes.

7) Transmission of data to third parties for order processing

7.1 Delivery
The personal data we collect is transmitted to the transport company responsible for delivering your order, to the extent that this is necessary for the proper execution of the contract.
If necessary, your payment data will also be transmitted to the financial institution responsible for processing the payment. The legal basis for this transmission is Article 6, paragraph 1, point b of the GDPR.

7.2 Use of payment service providers

PayPal
If you choose PayPal, credit card, direct debit or – if available – “purchase on account” or “pay by installments”, your payment data will be transmitted to PayPal (Europe) S.à.rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg.

The transmission takes place in accordance with Article 6, paragraph 1, point b of the GDPR and only to the extent necessary for payment processing.

PayPal may perform a credit check for certain payment methods, based on Article 6(1)(f) of the GDPR – which constitutes a legitimate interest in assessing the user's ability to pay.
This analysis may include scores (probability values) based on a recognized mathematical-statistical method, which may include the user's address.

You can find more information about PayPal's privacy policy here:
https://www.paypal.com/ca/webapps/mpp/ua/privacy-full

You can object to PayPal processing your data at any time by contacting them directly. However, some data may still be required for contractual processing.

SOFORT (Klarna)
If you choose to pay via SOFORT, your order and payment data will be transmitted to SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany (a branch of Klarna Bank AB, Sveavägen 46, 11134 Stockholm, Sweden), always on the basis of Article 6(1)(b) GDPR.

This data will only be used for payment processing.
SOFORT Privacy Policy: https://www.klarna.com/sofort/datenbescherming

8) Request for evaluation (voluntary feedback)
If you have given us your explicit consent (Article 6, paragraph 1, point a of the GDPR) when or after your order, we will send you an email once to invite you to evaluate your purchase.
You can withdraw this consent at any time by contacting the responsible person mentioned above.

9) Use of social media plugins

9.1 Shariff Solution for Facebook
Our website uses sharing buttons to the social network Facebook, operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA.
To protect your data, these buttons are only integrated as HTML links, which means that no direct connection to Facebook servers is established when you visit our site.

If you click on a share button, a new browser window will open with the relevant Facebook page, where you can (after logging in) interact as you wish.

Facebook Inc. is certified under the Privacy Shield framework, ensuring compliance with European privacy standards.

Facebook Privacy Policy: https://www.facebook.com/legal/privacy

9.2 Shariff Solution with Google+ Plugins
The social network Google+, operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, uses social plugins on our website.

To protect your data, these buttons are only integrated as HTML links, not as active plugins. This means that no direct connection to the Google+ servers is established when you visit a page on our site containing these buttons.

Clicking on such a button opens a new window that redirects you to Google+, where you can log in and interact with the content.

Google LLC is certified under the Privacy Shield program, guaranteeing compliance with European data protection standards.

Google Privacy Policy: https://www.google.com/intl/fr/policies/privacy/

9.3 Shariff Solution with Instagram Plugin
Our site also integrates buttons to Instagram, a platform operated by Instagram LLC, 1601 Willow Rd, Menlo Park, CA 94025, USA.

As with other plugins, Instagram's plugins are embedded as simple HTML links. This means that no direct connection is established with Instagram's servers until you click the button.

Clicking on it opens a new window with the Instagram page, where you can log in and interact with the content.

Instagram LLC is also certified under the Privacy Shield, ensuring compliance with EU data protection standards.

Instagram Privacy Policy: https://help.instagram.com/155833707900388/

10) Online Marketing

10.1 Google DoubleClick
Our website uses the DoubleClick marketing tool from Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

DoubleClick uses cookies to analyze the effectiveness of advertising campaigns, serve you relevant ads, and prevent you from seeing the same ad multiple times. Google assigns a cookie ID to track which ads have been displayed in which browser.

This processing is based on our legitimate interest in optimizing the marketing of our website (Article 6, paragraph 1, subparagraph f of the GDPR).

DoubleClick also measures conversions. For example, if you see a DoubleClick ad and then make a purchase on our site using the same browser, this conversion may be recorded via a cookie.

Google claims that these cookies do not contain personal data. However, by integrating DoubleClick, data may be sent to Google's servers, potentially including your IP address, even if you are not logged into a Google account.

You can opt out of conversion tracking by blocking cookies from the following domain:
www.googleadservices.com

You can also customize your advertising preferences here:
https://www.google.de/settings/ads

And learn more about cookie management at:
www.aboutads.info

Please note that disabling cookies may limit some of the functionality of our site.

Google LLC is certified under the Privacy Shield program between the United States and the European Union, guaranteeing an adequate level of data protection.

More information about DoubleClick: https://www.google.de/policies/privacy/

10.2 Conversion tracking with Google AdWords

This website uses the online advertising program Google AdWords , operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

We use Google AdWords to promote our offers on external websites. This allows us to measure the success of our advertising campaigns and make our website more attractive to users. It also helps us calculate our advertising costs fairly.

When you click on an AdWords ad, a conversion tracking cookie is placed on your device. These cookies generally expire after 30 days and do not allow personal identification. If you visit certain pages of our site during the cookie period, Google and we can see that you clicked on an ad and were redirected to that page.

Each Google AdWords customer receives a unique cookie, which prevents cross-site tracking. Customers who participate in conversion tracking receive aggregated statistics showing the total number of users who clicked on their ad and landed on a page containing a conversion tag. No personal information is transmitted.

If you do not wish to participate in this tracking, you can deactivate conversion tracking cookies in your browser settings. You will then not be included in the statistics.

This processing is based on our legitimate interest (Article 6, paragraph 1, subparagraph f of the GDPR) for targeted advertising.

Google LLC is certified under the Privacy Shield, which guarantees a high level of data protection between the EU and the United States.

Google Privacy Policy: https://www.google.de/policies/privacy/

You can also disable advertising cookies by downloading the plug-in available here:
https://www.google.com/settings/ads/plugin?hl=en

Please note that some site functionality may be restricted if you disable cookies.

11) Web analytics services: Google (Universal) Analytics

This website uses Google Analytics , an analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses "cookies," small text files placed on your device, to help analyze how users use our website. The information generated by the cookie is usually transmitted to a Google server in the USA and stored there.

We use the "_anonymizeIp()" extension, which masks your IP address to prevent any direct connection to your identity. Within EU member states or other signatory states to the Agreement on the European Economic Area, the IP address is therefore abbreviated before transmission.

This processing is based on our legitimate interest (Article 6, paragraph 1, subparagraph f of the GDPR) to obtain traffic statistics for marketing optimization purposes.

Google processes this data on our behalf to evaluate your use of the website, generate reports on website activity, and provide us with other services related to internet usage. The collected data is not merged with other Google data.

You can refuse the storage of cookies via your browser settings, but this may limit certain features of the site.

You can also prevent Google from collecting and processing data (including your IP address) by installing this plug-in:
https://tools.google.com/dlpage/gaoptout?hl=fr

Alternatively, you can use an opt-out cookie specific to this site (only works in this browser and domain). If you clear your cookies, you will need to do this again.

Detailed information about Universal Analytics:
https://support.google.com/analytics/answer/2838718?hl=en

Google LLC is certified under the Privacy Shield, which guarantees compliance with European data protection standards.

This site also uses Google Analytics user ID to track visitors across devices and sessions. When you first visit, you will be assigned a unique, anonymous user ID. This user ID does not transmit any personal information to Google.

You can disable data collection related to this identifier on each device or browser used, as described above.

(12) Retargeting, remarketing and advertising with recommendations via the Facebook Custom Audience pixel method

Facebook Inc., located at 1 Hacker Way, Menlo Park, CA 94025, USA , uses the "Facebook pixel" on this website. If explicit consent is given, this consent may be used to track user behavior after they have viewed or clicked on an ad on Facebook. This procedure is designed to evaluate the effectiveness of Facebook ads for statistical and market research purposes. It can also help optimize future advertising campaigns .

Since the data is anonymous, we cannot draw any conclusions about the identity of the user . Instead, Facebook collects and processes the data to establish a connection with the specific user profile.
Facebook's Data Use Policy ( https://www.facebook.com/about/privacy/ ) sets out how Facebook uses data for advertising purposes.
You can allow Facebook and its partners to serve ads on and off Facebook . A cookie may also be installed on your device for these purposes.

In accordance with Article 6(1)(a) of the GDPR , you can only consent to these processing operations if you have given your consent to them.
The Facebook pixel is reserved for users aged 13 and over . If you are a minor, we will ask for consent from your legal guardian .

Facebook Inc. , based in the United States, is certified by the European "Privacy Shield" agreement, ensuring that the company complies with EU data protection standards.

To prevent the use of cookies on your device, you can set your internet browser to no longer accept cookies or delete those that have already been stored.
However, deleting all cookies may limit some of the functionality of our website.
On the Digital Advertising Alliance website, you can opt out of the use of cookies by third-party providers, such as Facebook:
https://www.aboutads.info/choices/

Google AdWords Remarketing

Our website uses Google AdWords Remarketing features, which allow us to display ads for this website in Google search results and on third-party websites.
The provider is Google LLC , located at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). For this purpose, Google places a cookie in the browser of your device , which automatically uses a pseudonymous cookie ID and, depending on the pages you visit, displays interest-based advertising.
The processing is carried out on the basis of our legitimate interest in the optimal marketing of our website , in accordance with Article 6, paragraph 1, letter f) of the GDPR .

Google cannot consent to additional data processing, such as linking your web and app browsing history to your Google Account, and using information from your Google Account to personalize the ads you see across the internet.

When you visit our site, Google uses your information in combination with data from Google Analytics to personalize your experience and create audience lists for cross-device remarketing .
To create target lists, Google temporarily combines your personal data with Google Analytics data.

By downloading and installing the browser plugin from this link, you can permanently disable cookies for advertising preferences.

http://https://www.google.com/settings/ads/.www.onweb/
At www.aboutads , you can also contact the Digital Advertising Alliance for information on managing cookie settings.
Finally, you can configure your browser to notify you each time cookies are installed and choose to accept or exclude cookies in certain cases. If you do not accept cookies, some features of our website will not be accessible .

Google LLC , based in the United States, is certified under the Privacy Shield agreement, a data protection agreement between the United States and Europe that ensures that data is protected to the highest standards.
You can find more information about the data protection rules regarding advertising and Google here:
https://www.google.com/policies/technologies/ads/

13. RIGHTS OF THE DATA SUBJECT

13.1 With regard to the processing of your personal data, you may refer to the data controller for the applicable data protection laws. Here are the rights of the data subject, which we will discuss in more detail below:

  • Right to information under Article 15 of the GDPR : The right to obtain information about the processing of your personal data by us, the purposes of the processing, the categories of personal data processed, and the recipients or categories of recipients of the data. This also includes the intended retention period or retention criteria, as well as the existence of the right to modify, delete, restrict or object to the processing of your data, to lodge a complaint with a supervisory authority, and the origin of your data if it was not collected by us. You also have the right to be informed of the security measures under Article 46 of the GDPR in the event that your data is shared with third countries.

  • Right to rectification pursuant to Article 16 of the GDPR : You have the right to rectify or complete incorrect or incomplete information that we have stored about you.

  • Right to erasure of data under Article 17 of the GDPR : If you meet the conditions of Article 17(1) of the GDPR, you have the right to request the erasure of your personal data. However, this right does not exist if the processing is necessary to exercise freedom of expression and information, to comply with legal obligations, for reasons of public interest, or to establish, exercise or defend legal claims.

  • Right to restrict processing pursuant to Article 18 of the GDPR

    If the accuracy of the data you contest has been verified, you have the right to restrict the processing of your personal data. You can also object to the erasure of your data due to unauthorized processing and request its restriction if it is necessary to establish, exercise, or defend legal claims, after we no longer need it or the purpose has been achieved. You can exercise this right if you have contested the processing for reasons specific to your situation, as long as it is not yet clear whether our justifications prevail.

    Right to information in accordance with Article 19 of the GDPR

    The controller must inform all persons to whom your personal data has been disclosed. You have the right to request the modification, deletion, or restriction of processing of this data. However, this does not apply if this proves impossible or requires a disproportionate effort. You have the right to be informed of the recipients of your data.

    Right to data portability in accordance with Article 20 of the GDPR

    You have the right to transfer the personal data you have provided to us in a structured, commonly used and machine-readable format to another controller, where technically feasible.

    Right to withdraw consent given in accordance with paragraph 3 of Article 7 of the GDPR

    You have the right to withdraw your consent to the processing of your data at any time, which will apply for the future. In the event of revocation, we will immediately cease processing your data, unless there is another legal basis for processing without your consent. The withdrawal of your consent does not affect the lawfulness of processing carried out prior to its withdrawal.

    Right to lodge a complaint under Article 77 of the GDPR

    If you consider that the processing of your personal data infringes the GDPR, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement.

    13.2 Right to object

    IF WE PROCESS YOUR PERSONAL DATA AS PART OF A BALANCING OF INTERESTS BASED ON AN OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT TO OBJECT TO THIS AT ANY TIME.
    It is important to maintain this link with your future situation. If you exercise your right to object, we will stop processing the data concerned. If we are required to continue processing for legal reasons, we will have to demonstrate that these reasons outweigh your interests, fundamental rights and freedoms, or that the processing serves to establish, exercise or defend legal claims.

    If we process your personal data for direct marketing purposes, you have the right to object to the deletion of this information at any time. You must ensure that individuals with whom you are in contact do not receive these advertisements. We will cease processing relevant data for direct marketing purposes if you exercise your right to object.

    14) Duration of storage of personal data

    The retention period for personal data depends on the retention periods provided for by specific laws. After this period, the data in question will be routinely deleted, unless it is no longer necessary for the performance of the contract, its completion or initiation, or if we no longer have a justification for retaining it.